Health & Safety

Responsible Gaming
Keep the Fun Within Limits at 23vip

Gaming means entertainment, not addiction. 23vip wants you to play in a healthy, enjoyable, and mindful way. Our responsible gaming tools and guidelines are here to help you do exactly that.

Player well-being comes first
Personal Limit Setting
Self-Break Benefits
24/7 Support
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The 23vip Promise
Your well-being matters more to us than our business
18+ | Play Responsibly

23vipResponsible Gaming tools on -

You stay in control — we're just here to help

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Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases require a 24-hour waiting period — giving you time to think it through.

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Cooling-Off Period

Take a voluntary break from gaming for anywhere between 24 hours and 30 days. Gaming will be paused automatically during this period. You can activate this break at any time with no hassle.

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Permanent Self-Exclusion

If you feel you need to stop gaming altogether, 23vip offers permanent self-exclusion. Once activated, your account will not be reopened before the specified period has passed.

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View gaming history

Review your own gaming patterns. You can clearly see how much time you've spent and how much you've deposited or withdrawn — full transparency at a glance.

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Session Time Limit

Set a maximum duration for each gaming session. When time is up, 23vip will send you a reminder or end the session automatically.

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Minor Protection

Access to 23vip is strictly prohibited for anyone under 18. Parents can use parental controls on their devices to prevent children from accessing this platform.

Responsible Gaming What is it, and why does it matter?

Online gaming is a popular form of entertainment enjoyed by millions. Whether it's slots, Sports Betting, or Live Casino — it's fun and exciting. But like any form of entertainment, gaming carries certain risks.

Responsible gaming means staying in control of the game before it takes control of you. 23vip believes entertainment is only truly enjoyable when it's chosen freely, practiced mindfully, and kept within clear boundaries.

This page shows you how to use 23vip's tools to ensure a safe and enjoyable gaming experience.

23vip's Position

23vip is an entertainment platform. We never want you to see gaming as a source of income or a way to chase losses. Responsible gaming isn't just a policy for us — it's a core value.

Healthy Gaming Habits Golden Rules

Keep these guidelines in mind and gaming will stay fun rather than become a burden:

  • Set your budget in advance: Only play with money you can afford to lose without affecting your household finances
  • Set a time limit: Decide how long you'll play before you start
  • Never chase your losses: Trying to recover losses from one session in the next is harmful
  • Never play under the influence or when stressed: Only play when your mind is clear and calm
  • Take regular breaks: Taking a short break every hour is a healthy habit
  • Don't neglect your other responsibilities: Gaming should never come before family, work, or your social life
  • Don't hide your gaming: If you feel the need to hide your gaming from family, that is a warning sign

Problematic GamingSigns of -

It can sometimes be hard to recognize on your own when gaming is becoming a problem. Knowing the signs below makes it easier to take action before things escalate:

Warning Signs

If several of the points below apply to you, it may be time to take a break or seek help.

  • Depositing beyond your budget
  • Chasing losses by playing again and again to recover money
  • You've tried to cut back on gaming but haven't been able to
  • You feel restless or anxious when you're not thinking about games
  • Gaming is causing arguments with family
  • Gaming is disrupting your sleep, meals, or work
  • You're taking on debt to fund your gaming
Urgent action

If five or more of the signs above apply to you, please contact 23vip Support right away and activate self-exclusion. This is not a sign of weakness — it is a sign of courage.

How to 23vipActivate limits on -?

All responsible gaming tools at 23vip are available in your account settings. Follow the steps below:

1
Log in to your account

Log in to 23vip using your registered phone number or email.

2
Open Account Settings

Click the profile icon in the top-right corner and go to "Settings".

3
Select the "Responsible Gaming" section

Find all tools here — deposit limits, time limits, and self-exclusion.

4
Set Your Preferred Limits

Choose the limits that work best for you and save them.

5
Get Confirmation

A confirmation will be sent via SMS or email. Limit reductions take effect immediately.

Check Yourself

Ask yourself the following questions — and answer honestly

1
Do I know how much I'm spending on gaming each month?
2
Can I easily stop playing when I am losing?
3
Is gaming affecting my sleep or work?
4
Are my family or friends worried about my gaming?
5
Is gaming a source of enjoyment for me, or a way to relieve stress?

If 3 or more questions make you uncomfortable, please contact 23vip Support.

Quick Action
Need Help?

Our responsible gaming team is available 24/7 for you.

Live Chat
Chat from any page

Every Tool Details

How each tool works — in plain language

Most Popular
💰 Deposit Limit

Set a maximum deposit amount per day, week, or month. Once you reach your limit, further deposits will be blocked automatically. Lowering your limit takes effect immediately, but increasing it requires a 48-hour waiting period.

Easy Break
⏸️ Cooling-Off Period

Take a break from gaming for a set period ranging from 1 day to 6 weeks. During this time you can still log in, but playing games or placing bets will not be possible. Your account will be reactivated automatically once the break ends.

Serious decisions
🚫 Self-Exclusion

Exclude yourself from gaming for 6 months to 5 years, or permanently. Once activated, it cannot be cancelled before the chosen period expires. When this is in effect, 23vip will not send you any marketing communications.

Time Awareness
⏱️ Session Timer

Set a time limit for each gaming session. After the set time, you will receive a pop-up notification or your session will end automatically. This helps you stay aware of how long you have been playing.

About Responsible Gaming FAQs

Questions you might have

Lowering your limit takes effect immediately. However, increasing your limit requires a 48-hour waiting period — this is intentional, giving you time to think before deciding. You can change your mind during that period.

No. Self-exclusion keeps your account balance safe. Once the self-exclusion period ends (if it is not permanent), your account can be reactivated and your balance will be available to use.

Self-exclusion can only be requested by the account holder. However, if a family member is concerned, they are welcome to reach out to [email protected] for guidance. 23vip takes family concerns seriously.

The 23vip support team is here to help you use our responsible gaming tools and, where needed, point you toward professional support. Speaking with a mental health professional is strongly recommended in serious cases.

No marketing or bonus offers will be sent from 23vip during your cooling-off period. This time is entirely for you to step back — free from any temptation.
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Play Responsibly,
Stay in good spirits

Gaming at 23vip is about more than winning — it's about entertainment, excitement, and healthy enjoyment. Register today and start playing responsibly.

Online gaming is for 18+ only | Gaming addiction risk exists | Play responsibly

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