Legal Document

23vip Terms & Conditions —
Please read before use

By using the 23vip platform, you agree to these Terms & Conditions. All information regarding accounts, payments, bonuses, and responsible gaming is clearly set out here.

Last Updated: January 2026
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Total Clauses
12
Detailed Sections

23vipCore Principles of - at a Glance

The key pillars of our platform that you need to know

Account Eligibility

You must be at least 18 years old to register on 23vip. Each individual is permitted to hold only one account.

Payments & Withdrawals

Fast deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Minimum deposit BDT 300, minimum withdrawal BDT 500.

Bonus Terms

All bonuses come with specific wagering requirements. Completing these requirements before making a withdrawal is mandatory while a bonus is active.

Account Security

Keep your login credentials private. If you notice any suspicious activity on your account, contact 23vip Support immediately.

Responsible Gaming

23vip supports responsible gaming. Deposit limits and self-exclusion options are available at all times.

Prohibited Activities

Fraud, multiple accounts, bot usage, and money laundering are strictly prohibited. Any violation will result in immediate account closure.

1

General Introduction & Applicability

These Terms & Conditions apply to all users of the 23vip platform and its services. By browsing the website, creating an account, or participating in any game, you are deemed to have automatically accepted these terms.

23vip is an internationally licensed online gaming platform serving users in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between you and 23vip.

Important

You should not use your account without reading these Terms & Conditions. If anything is unclear, please contact the support team.

2

Account Registration & Usage

To register on 23vip, you must provide accurate and complete information. Creating an account using false details is a direct violation of these Terms & Conditions.

  • Each individual may hold only one account
  • The name, phone number, and email provided at registration must be accurate
  • Keeping your account password secure is entirely the user's responsibility
  • Sharing or allowing others to use your account is strictly prohibited
  • After registration, 23vip may request identity verification documents if required

The 23vip support team will never ask for your password. If anyone requests your password, treat it as a scam attempt.

3

Age Verification & Eligibility

Minimum age to access gaming services on 23vip 18 Years. This is one of our strictest policies and allows for no exceptions.

Warning

Any account found to have been registered by a minor will be immediately closed and all balances forfeited. 23vip makes no compromises when it comes to protecting minors from gambling.

  • A national ID card or passport may be requested for age verification
  • Parents and guardians are responsible for taking appropriate measures to prevent minors from accessing accounts
  • 23vip may request age verification at any time if a user's age is in question
4

Deposit & Payment Policy

The following payment methods are currently accepted on 23vip:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Banking BDT 300 BDT 50,000 Instant
Nagad BDT 300 BDT 50,000 Instant
Rocket BDT 500 BDT 30,000 Instant

All deposits must be made from a payment method registered in your own name. Third-party deposits are not accepted and form part of our anti-money laundering policy.

5

Withdrawal Policy & Process

The following conditions apply to all withdrawals from 23vip:

  • Minimum withdrawal amount: BDT 500
  • Withdrawals must be made using the same method used for the original deposit
  • If an active bonus is in place, withdrawals may be restricted until the wagering requirements are met
  • Standard withdrawal processing time: 15 minutes to 6 hours
  • Faster processing is available for VIP members
  • 23vip may request identity verification documents in cases of suspected fraud
Withdrawal Tips

Complete your account verification in advance for faster withdrawals. Your first withdrawal may take slightly longer to process.

6

Bonus & Promotion Terms

23vip offers various types of bonuses from time to time. Each bonus has its own specific terms, but the following general rules apply to all bonuses:

  • Please read the specific terms carefully before claiming any bonus
  • Wagering requirements are generally 10–30 times the bonus amount
  • Having more than one bonus active at the same time may not be possible
  • Bonuses must generally be used within a specified time period
  • Bonus bets may be limited on certain games
  • Withdrawing before meeting bonus requirements may result in the bonus being forfeited
  • 23vip reserves the right to modify or cancel any bonus offer at any time

The welcome bonus is available to new members only, and each member may claim it once. Any attempt to collect bonuses by opening multiple accounts will result in all associated accounts being terminated.

7

Betting & Gaming Rules

The following rules must be followed at all times when playing on 23vip:

  • Each game has its own rules — please read them before you play
  • If a bet is voided due to a technical error, 23vip's decision is final
  • Users will not be compensated if a bet is cancelled due to disconnection
  • In the event of any dispute regarding game results, 23vip's server records shall serve as the final authority
  • Betting limits are set individually for each game and table
Please note

Maintain a stable internet connection during gameplay. 23vip is not responsible for any losses resulting from a disconnection.

8

Prohibited Activities & Fraud Prevention

23vip operates as a fair and secure platform. The following activities are strictly prohibited and may result in account termination as well as legal action:

  • Multiple Accounts: Creating multiple accounts by the same individual
  • Bots & Automation: Placing bets using automated software or bots
  • Bonus Abuse: Attempting to manipulate the bonus system
  • Collusion: Colluding with other players to manipulate game outcomes
  • Money Laundering: Using the platform for the purpose of money laundering
  • Chargeback Fraud: Attempting to commit fraud through bank chargebacks

23vip uses advanced technology to detect fraud. Suspicious activity is automatically flagged and escalated for human review.

9

Account Suspension & Termination Policy

23vip reserves the right to suspend or permanently close an account under the following circumstances:

  • If any provision of these Terms & Conditions is violated
  • If evidence of fraud or deception is found
  • If evidence of underage use is found
  • Where money laundering is suspected or due to legal obligations
  • At the user's own request for self-exclusion

In the event of account termination, any valid balance (excluding bonuses) will be returned to the user, provided there is no evidence of prohibited activity.

10

Responsible Gaming Policy

23vip is firmly committed to responsible gaming. We are a platform for entertainment, not a vehicle for addiction. To that end, we provide the following tools:

  • Set daily, weekly, and monthly deposit limits with ease
  • Voluntary self-exclusion for a set period (cooling-off period)
  • Option to Request Permanent Self-Exclusion
  • Tools to track your betting time and amounts

If you feel that gaming is having a negative impact on your life or someone close to you, please contact our Responsible Play Visit the page.

11

Privacy & Data Protection

23vip takes the protection of your personal information extremely seriously. We use SSL encryption, and your data is never sold to third parties.

To learn how we collect, use, and protect your information, please read our Privacy Policy Read, which is considered part of these Terms & Conditions.

12

Right to Amend Terms & Conditions

23vip reserves the right to update these Terms & Conditions at any time. For significant changes, we will send a notification to your registered email address and post an announcement on the website.

Continued use of the platform after updated terms are published constitutes acceptance of those changes. If you object to any changes, you may request to close your account.

Stay Updated

We recommend visiting this page regularly to stay up to date with the latest terms. The date of the most recent update will always be shown at the top of the page.

Brief Summary
  • Minimum age: 18 years
  • One Account, One Identity
  • Comply with bonus terms
  • Fraud Is Strictly Prohibited
  • Play Responsibly
  • Your data is kept secure

Related Important Pages

Also worth reading — these pages are linked to the Terms & Conditions

🔒
Privacy Policy

How Your Information Is Kept Secure

Read
💚
Responsible Play

Responsible Gaming Guidelines

Read
General FAQs

Frequently Asked Questions

Read
🏢
About Us

Learn about 23vip's identity and mission

Read

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